Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website thecreativerecord.com ("Site") and all digital products, downloads, templates, and related materials ("Products") offered by The Creative Record ("we," "us," or "our").

By completing a purchase, creating an account, or otherwise accessing our Products, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms, and agree to comply with them in full.

2. Products and License

What You're Buying

The Creative Record sells digital products including PDF guides, Notion templates, scripts, checklists, and related creative strategy frameworks. Products are delivered electronically following successful payment.

Your License

Upon purchase, you receive a non-exclusive, non-transferable, revocable license to:

• Download and use the product for your own personal or internal business purposes
• Apply the frameworks and templates to client work you are directly managing
• Adapt templates for your internal workflows

This license is for personal and single-business use only. It does not include the right to resell, sublicense, or redistribute the product in any form.

What's Not Permitted

You may not, under any circumstances:

• Resell, redistribute, or share purchased products with third parties
• Upload or post products to public file-sharing platforms
• Include products in your own paid courses, bundles, or educational products without written permission
• Remove or alter any copyright, trademark, or proprietary notices
• Use the products to create competing products or services

3. Prohibited Activities

When using our Site or Products, you agree not to:

• Scrape, crawl, or extract content from the Site using automated tools
• Attempt to gain unauthorized access to any portion of the Site
• Use the Site to transmit spam, malware, or harmful code
• Misrepresent your identity or affiliation
• Reverse-engineer any part of the Site or Products
• Violate any applicable law or regulation

We reserve the right to terminate access for any user found violating these prohibitions, without refund.

4. Intellectual Property

All content on this Site and within our Products -- including text, graphics, frameworks, templates, scripts, video content, and logos -- is the intellectual property of The Creative Record and is protected by applicable copyright, trademark, and intellectual property laws.

Purchasing a product grants you a use license only. It does not transfer ownership of any intellectual property to you. "The Creative Record" and associated brand marks are the property of the business.

If you believe any content on this Site infringes your intellectual property rights, contact us at sadie@goodostudios.com.

5. Payment Terms

All prices are listed in US dollars. Payment is processed securely through Stripe. By completing a purchase, you authorize us to charge the payment method you provide for the amount indicated at checkout.

We do not store your full payment card details. All payment data is handled by Stripe in accordance with PCI DSS standards. See Stripe's Privacy Policy for details on how your payment information is handled.

Prices are subject to change. Any change in price will not affect completed purchases.

6. Refund Policy

We offer a 30-day money-back guarantee on all purchases. If you're not satisfied with a product for any reason, contact us within 30 days of purchase at sadie@goodostudios.com and we will issue a full refund.

See our full Refund Policy for details on the process, timeline, and any exceptions.

7. Educational Disclaimer

All products sold by The Creative Record are for educational and informational purposes only. They represent frameworks, templates, and strategies that have been effective in various contexts.

Results are not guaranteed. The effectiveness of any framework depends on how it is applied, your specific business context, market conditions, and execution quality. Nothing in our Products constitutes legal, financial, or professional advice.

8. Limitation of Liability

To the maximum extent permitted by applicable law, The Creative Record and its owners, employees, and contractors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Lost profits, lost revenue, or lost business opportunities
• Any damages arising from your use of, or inability to use, our Products or Site

Our total liability for any claim related to our Products or Site shall not exceed the amount you paid for the specific product giving rise to the claim.

Some jurisdictions do not allow limitation of liability for certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Disclaimer of Warranties

Our Products and Site are provided "as is" without warranty of any kind, express or implied. We make no warranties that:

• Products will meet your specific requirements or produce specific results
• The Site will be uninterrupted, secure, or error-free
• Any content is complete, accurate, or up to date

10. Changes to Terms

We reserve the right to update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we may also notify you by email (if you have an account) or by posting a notice on the Site.

Continued use of the Site or Products after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Washington State.

12. Contact

Questions about these Terms? Reach us at:

• Email: sadie@goodostudios.com
• Website: thecreativerecord.com